IT Pro Lite is the most basic of the four levels of managed networks that Anderson Morgan offers.
It includes the following:
PC INVENTORY / COMPUTER AUDIT
Complete computer inventory and software inventory. Fully
automated and always up-to-date.
NETWORK MONITORING / ALERTS
Monitoring of hardware changes, software changes, policy
violations, low disk space, unapproved network access, new
devices on the LAN, etc.
WINDOWS EVENT MONITORING / ALERTS
Remotely monitor Windows system event log, application event
log and security event log with user defined alerts.
Comprehensive integrated management and operational
reports. Customisable, always available.
GUARANTEED SERVICE LEVEL AGREEMENT
2 hours (servers) and 4 hours (desktops) response time!
ACCESS TO ONLINE CALL MANAGEMENT FACILITY
Your staff will be able to lodge requests for assistance and
monitor the status of these requests online, with email updates.
Interested? Request a quote here!